Credoworks ("Credoworks," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard information when you visit our website at credoworks.net or use any of our mobile applications (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Services.
1. Information We Collect
Information You Provide Directly
We may collect information that you voluntarily provide when using our Services, such as:
- Account information — name, email address, and password if you create an account.
- Profile information — parish affiliation, sponsor or candidate role, devotional preferences, or other faith-related details you choose to share.
- Communications — the content of messages you send to us, including support requests and feedback.
Information Collected Automatically
When you use our Services, we may automatically collect certain information about your device and usage, including:
- Device information — device type, operating system, unique device identifiers, and mobile network information.
- Usage data — features accessed, time spent in the app, and interaction patterns.
- Diagnostic data — crash reports and performance data to help us improve the Services.
Information We Do Not Collect
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Services;
- Create and manage your account;
- Personalize your experience and remember your preferences;
- Communicate with you about updates, security notices, and support;
- Diagnose technical issues and prevent fraud or abuse;
- Comply with legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
- Service providers — with trusted third parties who perform services on our behalf (e.g., cloud hosting, analytics, crash reporting), bound by confidentiality obligations.
- Legal requirements — when required by law, subpoena, or to protect the rights, property, or safety of Credoworks, our users, or others.
- Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets, with notice to affected users.
- With your consent — for any other purpose with your explicit consent.
4. Third-Party Services
Our Services may use third-party services for analytics, crash reporting, and infrastructure (such as Apple App Store services, cloud hosting providers, and analytics platforms). These third parties have their own privacy policies governing the use of information they collect.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. You may request deletion of your account and associated data at any time by contacting us.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you;
- Correction — request that we correct inaccurate information;
- Deletion — request that we delete your personal information;
- Portability — request a copy of your data in a portable format;
- Withdrawal of consent — withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at support@credoworks.net.
8. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. Parents or guardians who believe we may have collected information from their child should contact us immediately.
9. International Users
Credoworks is based in the United States. If you are accessing the Services from outside the United States, please be aware that information we collect may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, by providing additional notice through the Services or via email. Your continued use of the Services after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Credoworks
Email: support@credoworks.net
Website: credoworks.net